Missed call recovery
Instantly continue unanswered calls by SMS.
AI concierge for luxury hospitality
Every guest,
thoughtfully handled.
August responds when your team cannot, continues the conversation by text, and turns guest inquiries into confirmed reservations.
Designed to integrate with SevenRooms / OpenTable / Google
AUG / 01
01The principle
Hospitality should not end when the phone goes unanswered.
During service, even the best teams cannot answer every call.
August quietly continues the guest experience by text—answering reservation requests, checking availability, and helping guests without lowering the standard of communication your restaurant is known for.
02How it works
Meet August.
Your digital maître d’, present when your team cannot be.
01
A guest calls
02
Your team is unavailable
03
August responds by text
04
The conversation continues naturally
05
The reservation is confirmed in your booking system
03A conversation, continued
Present when your team cannot be.
Warm, composed communication from the first message to the final confirmation.
Connected system · Live availability
August never says a reservation is confirmed until your reservation system confirms it.
Guest inquiryEmily Carter
Today, 6:42 PMLive availabilitySevenRooms4 guests
Reservation confirmed
- System
- SevenRooms
- Party
- Table for 4
- Time
- 7:45 PM
- Guest
- Emily Carter
Product demonstration · Illustrative conversation and reservation data
04Reservation layer
Works with the reservation systems your team already uses.
Built around a unified reservation layer, August is designed to connect guest conversations with the restaurant’s existing systems.
01 · Designed to integrate withSevenRoomsReservation system
02 · Designed to integrate withOpenTableReservation system
03 · PlannedGoogleDiscovery & booking
05Quietly capable
Every inquiry,
thoughtfully handled.
August extends your team’s hospitality without attempting to replace it.
Reservation requests
Check real availability and confirm bookings.
Modifications
Help guests change a reservation time, party size, or details.
Cancellations
Handle cancellations gracefully and accurately.
Guest questions
Answer approved questions about hours, dress code, parking, menus, and policies.
Human handoff
Bring a member of your team into any conversation when needed.
Brand voice
Adapt August’s language to the tone and standards of each restaurant.
06Brand voice
August should sound like your restaurant, not like software.
Every restaurant defines its own tone, hospitality language, greeting style, approved knowledge, policies, and escalation rules.
- Warm.
- Discreet.
- Formal when appropriate.
- Never robotic.
- Never overfamiliar.
07The restaurant view
Clarity for the team.
Continuity for the guest.
A calm operational view of every conversation, reservation, and handoff.
EC
Emily CarterReservation confirmed
JA
James AshfordAwaiting guest reply
NP
Nina PatelModification requested
TR
Thomas ReedNew inquiry
Emily CarterMaison Rue · London
ConfirmedTHIS EVENING4 guests · 7:45 PMDining room · Booking SR–2841
Product demonstration · Illustrative interface and data
08Understanding service
See how guest communication is being handled across your restaurant.
Measured to improve service—not to reduce hospitality to a sales funnel.
142
Unanswered calls recovered
318
Guest conversations
86
Reservations created
18 sec
Average response time
09Hospitality groups
One standard of hospitality across every location.
Support multiple restaurants under one group while preserving each venue’s own voice, policies, reservation system, and guest communication style.
10Control, with care
Always informed.
Always in your hands.
- Approved knowledge only
- Clear escalation rules
- Human takeover at any time
- Confirmation only after a successful booking
- Role-based access and conversation history
Private onboarding
Your restaurant already has a standard for hospitality.
Your technology should meet it.
Request a private demo For select restaurants and hospitality groups.